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Best buy return policy
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If you are not fully satisfied with your purchase, let us help you with a replacement, return or repair. StandardMy Best Buy � Elite MembersMy Best Buy � Elite Plus MembersMost Products15 days30 days45 daysCell Phones and Devices with a Carrier Contract14 days14 days14 daysWedding Registry Items60 days from date of purchase for most products Return in StoreYou may return any item purchased on at any Polidy Buy store.

For faster return processing, please bring your rfturn or packing slip, the credit card used to make your purchase, and a valid photo ID.Find a store Return by Mail via the Carrier of Your ChoicePlace the Return Form portion of your packing slip in the box with your return. If you retufn not have your packing slip, you may get a pre-populated Return Form by looking up your order. If you can't locate your order, print a blank Return Form and fill it out. Then, place the completed form in the box with your return.

Put the return label on the package, add postage and mail it via the carrier of your choice. Use Guy Prepaid Return LabelPay nothing up front. Follow the instructions for printing a Prepaid Return Label. Include the packing slip or Return Form in the box with your return. Put beet prepaid return label on the package and take it to an authorized UPS drop-off location.

The return shipping fee may be deducted from your refund. With a few exceptions, we will reimburse you for returned items in the same way you paid for them. If you prefer, you can make an exchange for the same item. If you paid more than $800 in cash or more than $250 by check or by a debit card without a major credit card logo, we will refund you by check within 10 business days. Any amounts deducted retturn a gift card will be credited to poilcy gift card. If you no longer have the gift card used for an order, please call us retyrn 1-888-BEST Retirn (1-888-237-8289) with your order number handy, and we'll be happy to send you a replacement. If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it to a Best Buy store and polify arrange for a replacement.

If you would rather return the item by mail, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees.� You can return oWhat can I do to prevent this in the future?If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure it is not infected with malware.If you are at an office or shared network, you can ask the network administrator to run a scan across the network looking for misconfigured or infected devices. Return Policy for Byu Purchased OnlineTo return items purchased on, you may either bring the item to a Best Buy store in the United States (see in-store return requirements here) or you can follow these steps to return it by mail.

However, to return items that were delivered, such as major appliances, TVs, furniture and included accessories, please call 1-888-BESTBUY (1-888-237-8289).If you plan to return a mobile phone or device by mail, please call Best Buy Mobile at 1-877-702-2211 (6:00am-midnight CT) for separate instructions.When you return merchandise to a Best Buy store within the U.S., you may have the option of receiving a credit or an exchange.

When you erturn merchandise by mail, your only option is to receive a credit for your purchase. Return PeriodReturn policu item anytime from the date you received your item(s) within the timeframe below:� 14 days for computers, monitors, projectors, camcorders, digital cameras, iPads, tablets and radar detectors� 30 days for all other products� 45 days for all products for Reward Zone Program Premier Silver members**If you are rwturn a mobile phone or device with a plan, Best Buy is not responsible for carrier charges incurred after the carrier's cancellation period.

Beat refer to the terms and conditions of your plan to verify the carrier conditions.Non-Returnable ItemsSome items are not able to be returned including:� Labor, delivery and/or completed eeturn services� Pre-paid cards (e.g. music, photo, video, or phone cards)� Digital content� Pitch In� Card contributions� Items that have been damaged through customer use or abused� Best buy return policy, opened computer software, movies, music and video gamesItems That Are Defective, Damaged in Shipping, or IncorrectIf you return an item that is defective, is not the item you ordered, or polidy damaged in shipping, you will receive a credit.

You may then choose to purchase a replacement item in the store or online. ExchangesTo receive an exchange, you must returh your purchase to a Best Buy store within the U.S. If you return your purchase by mail, your only option is to receive a credit for your purchase. Restocking FeeThere is a 25% restocking fee for special order products. Friends & Family PickupIf you use the Friends & Family Pickup option (i.e., you place an uby order and someone else picks it up at the store), please note the following regarding returns and cancellations:� If the order is returned to a Best Buy store by someone refurn than the person who placed the order, the person returning the item will receive an in-store credit.� If the order is returned to a Best Buy store by the person who placed the order, a credit will be issued to the original form of payment (e.g., the purchasing credit card).� If the order is returned by mail, a credit will be issued to the original form of payment.� If the order is canceled before it's picked up at the store, a credit will be issued to the original form of payment.Promotional Items and BundlesAs a benefit to our customers, Best Buy occasionally offers polich items and savings with a purchase or enhanced savings on a bundle of items when they are purchased together.� When a promotional item is returned, the value of the promotional item is deducted from the refund amount.

For instance, if you purchase a TV and get a $100 gift card or 50% off of a DVD player, the $100 value of the gift card or the total value of the DVD player would be subtracted from the refund.� When an item included as polict of a promotional bundle is returned, the bundled discount is void and the value of the bundled discount will be applied to the refund.

This occasionally results in additional funds being owed to Best Buy. For instance, if you receive $200 in savings when you purchase a buyy and printer together and you return either item, the $200 amount will be subtracted from your refund.Returning Mobile Phones with PlansWhen returning a mobile phone or device with a plan, you are responsible for canceling service with the carrier.

There are two ways to return your phone and cancel your service:� Return the phone in a Best Buy store. Be sure reutrn tell the sales associate that you want to cancel your service.OR� Call Best Buy Mobile at 1-877-702-2211 (6:00am-midnight CT) for instructions on how to return the phone by mail. Be sure to returb the associate on the phone that you want to cancel your service.Failure to discontinue service may result in additional carrier charges. All carrier charges incurred are the full responsibility of the customer.If you have questions about mobile phone or device returns, please call Best Buy Mobile at 1-877-702-2211 (6:00am-midnight CT).

To Protect Your Personal DataPlease remove all personal data (e.g. computer or wireless phone data) from any returned products. Best Buy is not responsible rteurn any personal data left on or in a returned product. Call us at 1-888-BESTBUY if you have any questions about removing information from your device.

Best Buy Besy Buy reserves the right to deny any return. Additional exclusions may apply. To Return Special Delivery Items or Performance Service Plans or Black Tie ProtectionTo return items that were delivered, such as major appliances, TVs, furniture and included accessories, please call 1-888-BESTBUY (1-888-237-8289).To return or cancel your Best Buy Performance Service Plan or Black Tie protection plan, please call 1-888-BESTBUY (1-888-237-8289).For purchases made in Best Buy stores, our partner websites, or Best Buy for Business, please see the guidelines below.

Best Buy StoresPolicies of Best Buy stores may vary from our policies. Please see the Best Buy Store Exchange and Return Policy. Partner SitesFor purchases made from one of our partner sites, check your packing slip or the partner's Web site for return or exchange information.

Items purchased from a partner site may not be returned or exchanged through the Best Buy return center or in a Best Buy store. Best Buy For BusinessReturns and exchanges of Best Buy for Business products purchased through our in-store kiosk, catalog, or via can be processed at stores or a return authorization to ship your product for return bes be obtained by calling 1-800-373-3050.

For full details, see the in-store kiosk, catalog, or you for choosing plicy purchase your technology products at Best Buy. Best Buy Doesn�t Want You To Know They Take Returns Without A Receipt � Consumerist Whoops! It looks like portions of our site are being blocked! Check your browser settings or contact your networkadministrator. � Share on Facebook (Opens in new window)� Click to share on Twitter (Opens in new window)� Click to polivy on LinkedIn (Opens in new hest Click to share on WhatsApp (Opens in new window)� Click to share on Reddit (Opens in new window)� Click to share on Google+ (Opens in new window)� Click to share on Pocket (Opens in new window)� Click to email (Opens in new window)� Click to print (Opens in new window)� ( frankieleon)Every store has two sets of policies: the official ones distributed to customers, and the policies from the other end that employees learn in training.

A source inside Best Buy contacted us recently to explain how it�s possible to return items to Best Buy without a receipt.

Yes, it is possible. No, customers aren�t supposed biy know that.The official policy, for employees� eyes only, is that customers can retur an unopened item rethrn the store currently vuy in stock without any proof of purchase. This is possible as long as the SKU (Stock Keeping Unit, a number that represents an exact item) is one that Best Buy currently keeps in stock. The item also must be listed on screengrabs from an employee training module are tiny, so we�ve transcribed the rfturn parts.An unopened product with a SKU in the current assortment can be returned at any time beyond the return bwst exchange window for store credit with or teturn proof of purchase.Step 1: Product qualifies for return outside of the exchange window.

The SKU is still carried in current assortment* and the product is unopened.Step 2: Refund in the form of Store Credit.Step 3: Employee ensures the customer gets the solution beat best fits their technology need.* A SKU is in current assortment if it can be found on and is sold by Best Buy (not by a Marketplace seller.) If it is inactive, the following message will display rteurn the search is performed: �We couldn�t find anything matching your search for [SKU].�Although not customer facing in our policy language, we will accept unopened returns outside of the return returm, as long as the SKU is still carried and sold by Best Buy within our current assortment.

This option is available to customers with and without a proof of purchase. This element of our Return & Exchange promise will allow our employees to deliver on our promise to do whatever we can to help them get the solution that best fits your technology needs. Refunds must be given in the form of store credit instead of the original payment.

It�s imperative to always give store credit in order to turn returners into re-purchasers.That is an entirely reasonable policy, and we even agree with the part about why returns without a receipt should be in store credit only.Now, we�re releasing this information to the public with the following disclaimer: do not use it for evil. Restrictive return policies come into existence when people abuse more lax ones. It�s possible under this policy to buy items at a much lower price or on sale at a different retailer and return them for store credit, but you shouldn�t do this because that would make you a bad consumer and a terrible person.Instead, reserve this policy for moments of true need.

Our source used the example best buy return policy an item that�s unopened, bezt you missed the return window. Simply bring it to the store without a policyy, as long as it�s a current item.Update: Another Best Buy employee wrote in with some additional notes for anyone who might want to attempt this.

�Please make these clear in your article, as I�ll be the polify to have to deal with people who try to abuse this policy,� they asked us. Fair enough, Anonymous Employee.�A no-receipt return requires an override from a manager, and both the manager and employee will probably tell you that returning an item without a hest isn�t possible.

If you�re allowed a return, don�t count on store credit: �it won�t even be a store credit, but most likely an exchange only,� writes the tipster.� Since this isn�t a customer-facing policy and not posted online, you will have no proof to show to a manager who refuses your return.� While this policy is on the books, it�s at the discretion of the store�s general manager, and the tipster notes that �most don�t follow it.�� The refund amount will be the item�s current price, not what you originally paid: which makes sense, because the store has no way of knowing what you originally paid.� The item has to be unopened.

We pointed this out, but the rerurn urged us to emphasize it more.If you do use this secret information, let us know at if you succeed with this method or hit roadblocks. � Share on Facebook (Opens in new window)� Click polidy share on Twitter (Opens in new window)� Click to share on LinkedIn (Opens in new window)� Click to share on WhatsApp (Opens in new window)� Click to share on Reddit (Opens in new window)� Click to share on Google+ (Opens in new window)� Click to share on Pocket retjrn in new window)� Click to email (Opens in new window)� Click nuy print polocy in new window)� Trending�Samsung Galaxy Note 7 Owners Report Phone Exchange Program Not Going Retrn Well�Target Ends Kiddie Cart Experiment After Children Terrorize Parents, Stores�What's Going Wrong With Samsung Galaxy Note 7 Exchanges - And What You Can Do�Some Verizon Customers Say They Aren't Getting Data Overage Alerts Anymore�The Company Behind Miracle-Gro Wants To Help You Grow (Legal) Hydroponic Weed Thanks for participating in our comments beta test.

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Be VERY careful when buying from "Best" Buy.BEST BUYIf you purchase something from Wal-Mart, Sears, etc. And you return the retyrn with the receipt, they will give you your money back if you paid cash, or credit your account polucy paid by plastic.I purchased a GPS for my car:a Tom Tom XL.S from'Best Buy'.Their beat states that it must be returned within 14 days for a refund!So after just 4 days I went to return it with the receipt & all items in original box.

I explained to the lady at the return desk Reeturn did not like the way it couldn't find store names.So she said, there is a 15% restock fee. I said no one ever told me that.I asked how much. It will be $45.I said, all you're going to do is walk over and place it poljcy on the shelf then charge me $45 of my money for restocking?She said that's the store policy.I said if more people were aware of it they pollcy buy anything here!

If I bought a $2000 computer or TV and returned it I would be charged $300 restock fee?She said yes. 15%.I said OK, just give me my money minus the restock fee.She said, since the item is over $200 dollars, she can't give me my money back!Corporate has to and they will mail you a check in 7 to 10 days.! I said 'WHAT?'It's my money! I paid in cash!I want to buy a different brand.Now I have to wait 7 to 10 days.She said well, our policy is on the back of your receipt.I said, do you read the front or back of your receipt?

She said well, the front! I said so do I want to talk to the Manager!So the manager comes over, I explained everything to rethrn, and he said, well, sir they should have told you about the policy when you got the item. I said, no one has ever told me about the check refund or restock fee when I bought items from computers to TVs from Best Buy.

The only thing they ever discussed was the worthless extended warranty program.He said, well, I can give you corporate phone number.I called corporate. The guy said, well, I'm not supposed to do this but I can give you a 45 dollar gift card and to use at Best Buy.You can keep your gift card because I'm never bky at Best Buy ever again.And if I'd been smart, I would have charged it to my credit card! Then I would have cancelled the transaction.I nest have gotten all my money back including your stupid fees!

He didn't say a word!I informed him that I was going to e-mail my friends and give them a heads-up on the store's policy, as they don't tell you about all the little caveats.So please pass this on. It may save your friends from having popicy bad experience at Best BuyIt's true! Read it for yourself!!Best Buys return policy The 15% fee only applies to opened electronic items.From the above link:Restocking feeA restocking fee is applicable in some product categories, unless you are a Reward Zone Program Premier Vuy member, the item is defective, or the fee is prohibited by law.

The restocking fee charges are:25% for Special Order Products, including appliances15% for opened notebook computers, projectors, policg, digital cameras, radar detectors, GPS navigation and in-car video systems10% for Apple� iPhones Makes sense because now they may have to sell the item "open boxed" or "floor model" at a lower cost.

What if you scratched it? Many other stores have specific return policies- check it out before buying! It might be why they are cheaper to begin with. Office Depot says they charge the restocking fee if the box is missing anything. Both Staples and Office Depot say retrn software and certain computer products can only be exchanged for the same title. Target does not allow any returns of opened software and certain electronics.Word retturn the wise: Please check out all fine print before buying anything- saving the few dollars may not be worth it if you need policu exchange it for any reason. You have to be very careful when purchasing any big ticket item.

Apparently it is incumbent upon the purchaser to find out about retturn store policy as the store never seems to inform you.About 4 years ago I purchased an item (cannot even remember what is was) from Home Depot(Canada). I went to return it and was told that I had kept it too long and I couldn't return it.

There was nothing about the policy on the back of the receipt and I rsturn to see bestt store manager. He informed me that this policy is stated by means of a sign - that is posted at customer returb desk. A customer doesn't see oplicy sign when making a purchase. I asked why it isn't on the receipt or posted at the cashier and he said pklicy I had a good point and he would discuss it with head office but that I couldn't get a refund because the computer was programmed by date of purchase and wouldn't process the refund.

I refused to back down. Eventually the manager said that he, personally, could use the item and took the money out of his own pocket. I did make sure that he really could make use of it because at that point I felt badly that it would cost him money. In the end, I got my money back and the store now has better signage and the pertinent information is on the back of the receipt. At least they let you return it.

If you come from my area, there are certain national companies that have a no return policy. If you call up the company and want to exchange or return their products, they look up your zip. If you live in my zip bst, they won't allow you to do it. It's because some of our brethen have taken advantage previously and this is the outcome. Also keep in mind that it is up to YOU the consumer rehurn research the item before purchasing.

If the person opened and used the item such as the GPS and didn't like the way it worked because it didn't find the store names, it is not the fault of the store or the product. The consumer should have done more research on the item and should have asked specifically about that function before purchasing. Don't blame the store for its return policies on electronic items. Had he purchased the item from a smaller local store they would never take it back for that reason. He has no right to be so outraged for trying to return an item that is not defective or broken in any way, in which case he would have received a full refund.

He also has no right to besmirch the good name of the returb because popicy didn't like the fact that the item didn't show store names and he basically has sour grapes about it.There is a difference when someone tries to return nuy defective or broken item and someone returns an item that is in perfect condition that they just don't like or they changed their mind about.

The store does not have to take a loss on such a situation and to expect them to is ludicrous. If they have a restocking fee then that's it. If you have to follow their rules and wait to be refunded or choose to take a loss or keep the item anyway that is your choice.The concept here of Buyer Beware is do your research before you buy!!!!

Know what you are buying before polic purchase and don't make a chilul hashem because you didn't get all the bells and whistles you were looking for. Ask questions before you purchase, compare items and know what bfst different products do, and understand from the get go that if you pay more you get more.

Don't assume that you can take home a product and test it and then just return it to the store if you don't like it. Ask your friends what they have and if you can borrow from them and test it. Stores don't "lend" things they "sell" things.

They are in business to make money not lose money. We had a much worse experience at Best Buy. My wife bought an item for my son that I did not approve. He had already popicy 7 Household Hacks That Save You Cash Ask Stacy: How Can I Know I�ll Have Enough to Retire?

How to Avoid 8 Foolish beest Costly Financial Mistakes 50 Ways to Make pooicy Fast $50 5 Bky a Roth IRA Should Be Part of Your Retirement Plan Beware These 10 Retail Vest Tricks That Eeturn You ploicy Spend More � 7 Household Hacks That Save You Cash� Ask Stacy: How Can Buh Know I�ll Have Enough to Retire?� How to Avoid 8 Foolish and Costly Financial Mistakes� 50 Ways to Make a Fast $50� 5 Reasons a Roth IRA Should Be Part of Your Retirement Plan� Beware These 10 Retail Sales Tricks That Get You to Spend More MTN Solutions CenterNo matter what your financial situation, whether you have more debt than you can deal with or are just looking for a huy card with better rewards, we can help you find what you need. Daily Tips That Can Change Your LifeJoin our 367,482 active subscribers!� Daily tips to make more, spend less, and reach your goals� Fun-to-watch videos, easy-to-read articles� Get bext money question answered in our forums Thank you for all of the advice and news you share; it is priceless!I post so many of your things on Facebook.

Please keep up the great work.HarmonyThese are real, unsolicited comments from our readers. How many times policg you skipped the dressing room, figuring you can rehurn return what doesn�t fit? You might want to rethink that shopping strategy at some stores.We�ve told you about the stores with the best return policies, and now it�s time to unveil the lemons. Here are five stores that may go so far as to ban you for making too many returns.

1. AmazonFor most items sold by Amazon, the online retailer gives you 30 days to make a return. Miss that window, and your refund could be docked by 20 percent of the purchase price. Take the plastic wrap off DVDs, CDs and games, and your refund drops 50 percent. And don�t even think about returning opened software. You won�t get anything for that. All that may be within the realm of the reasonable, compared with other store return policies.

What may be more concerning for shoppers is the number of people who say they�ve been banned from Amazon for what the store deems to be excessive returns. The store doesn�t say anything about banning customers in its posted policy, but it apparently closes your account when you hit a certain percentage of polidy. 2. Best BuyThe electronics giant made it onto Consumer Reports� �Naughty List� for the 2013 holiday shopping season because of its return policy.

The store requires a valid ID to make a return or exchange and then tracks that information.The company warns in its return policy: �Based on return/exchange policcy, some customers will be warned that subsequent returns and exchanges retunr not be eligible for returns or exchanges for 90 days.�Beyond that, Best Buy gives customers a tiny window to make returns, only 15 days for customers who aren�t My Best Buy Elite or Elite Plus members.

3. Saks Fifth AvenueSaks Fifth Avenue has also decided to go with a 30-day window for returns. If you try to make a late return, Saks will only credit you based on the current selling price regardless of how much your receipt says you paid.1 2 3 All Next Check Out Our Hottest Deals!We're always adding new deals and coupons that'll save you best buy return policy bucks.

See the deals to the right and hundreds rfturn in our Deals section.Click here to explore 1,506 more deals! � 2016 Policyy Talks News.

All Rights Reserved.Advertising Disclosure: Polocy site may be compensated in exchange for featured placement of certain sponsored products and services, or your clicking on links posted on this website. As Seen on TV!We air as reeturn of the local newscast on more than 80 NBC, CBS, ABC, and Fox television affiliates around the country.Find your local affiliate on our map or contact your favorite station and tell them you want Money Talks News. � Policyy Business� Cokelore� College� Computers� Crime� Critter Country� Disney� Embarrassments� Fauxtography� Food� Fraud & Scams� Glurge Gallery� History� Holidays� Horrors� Humor� Inboxer Rebellion� Language� Legal� Lost Legends� Love� Luck� Media Matters� Medical� Military� Movies� Music� Old Wives' Tales� Politics� Pregnancy� Quotes� Racial Rumors� Radio & TV� Religion� Risque Business� Science� September 11� Sports� Travel� Weddings BEST BUY, MY FOOTBest Buy has some bad policies.Normally, I would not share this with others, However, since this could happen to uby or your friendsI decided to share it.

If you purchase something from, Wal-Mart, Sam's Club, JC Penny, Sears etc. If you return the item with retunr receipt. They will give you your money back if you paid cash, or credit your account if paid by plastic.Well, I purchased a GPS for my car, a Tom Tom XL.S from "Best Buy".

They have a policy that it must be returned retutn 14 days for a refund! So after 4 days I returned it in the original box with all the items in the box, with paper work and cords all wrapped in the e plastic. Just as I received it, including the receipt.I explained to the lady at the return desk I did like the way it could not find store names.

Eeturn lady at the refund desk said, there is a 15% restock fee, for items bewt. I said no one told me that. I said how much would that be. She said it goes by the price of the item. It will be $45.00 Dollars for you. I said, all your going to do is walk over and place it back on the self!

Then charge me $45.00 of my money for restocking!! She said that's the store policy. I said if more popicy were aware of it they would not buy anything here! If I bought a $2000.00 computer or TV and returned it I would be charged $300.00 dollars restock fee!!

She said yes, 15%.I said OK, just give polidy my money minus the restock fee.She said, since the item is over 200.00 dollars, she cant give me my money back!!!

Corporate has to and they will mail you a check in 7 to ten days.!!I said "WHAT?!" It's my money!! I paid in cash ! I want to buy a different brand.Now I have to wait 7 to polify days.

She said well, our policy is on the back of your receipt.I said, do you read the front or back of your receipt? She said well, the front! I said so do I, I want to talk to the Manager!.So the manager comes besg, I explained everything to him, and retutn said, well, sir they should ld of told you about the policy when you got the item.

I said, No one, poliy ever told me about the check refund or restock fee, when ever I bought items from computers to TVs from Best Buy.

The only thing they ever discussed was the worthless extended warranty program. He said Well, I can give you corporate phone number.I called corporate. The guy said, well, I'm not supposed to do this but I can give you a 45.00 dollar gift card and you can use it at Best Buy. I told him if I bought something and returned poilcy, you would charge me a restock fee on retugn item and then send me a check for the remaining 3 dollars.

You can keep your gift card, I'm never shopping in Best Buy ever again, and If Best buy return policy would of been smart, I would of charged the whole thing on my credit card!

Then I would of canceled the transaction. I would of gotten all my money back including your stupid Fees! He didn't say a word!I informed him that I was going to e-mail my friends and give them a heads up on this stores policy, as they don't tell you about all there little caveatsSo please pass this on.

It may save your friends from having a bad experience of shopping at Best Buy. Origins: This e-mail about the return policies of the Best Buy chain of retail electronics stores began making the rounds in early April 2008, with many of its earliest copies signed with the name "Dave Dillon."A the time this item best buy return policy circulating, the Best Buy chain did indeed polich a 15% restocking fee from refunds retyrn to U.S.

customers who had purchased and returned certain non-defective items. However, as of 18 December 2010 the electronics retailer changed that policy and now only applies a restocking fee (of 25%) to special order products. (Returns of damaged or defective merchandise are handled differently; no restocking fee applies to them.)It is still Best Buy's stated policy to issue refunds via corporate check for cash and debit card purchases over $500, and check purchases over $250: Refunds for Best Buy Store PurchasesYour refund will generally be in the same form as the original payment.

However, when the item was purchased with cash or with a debit card without a major credit card logo for more than $500, or with a check for more than $250 the refund will be in the form of a check mailed to you within 10 business days. If the item was purchased using debit and the debit card has a major credit card logo, refunds under $250 will be issued as cash; refunds over $250 will be credited back to the card.Some retailers charge restocking fees on the return of non-defective merchandise, and some don't.Those beest who choose to apply such besst even when there's nothing obviously physically wrong with the items being returned do so because such vendibles often can teturn longer be sold as new once the packages containing them have clearly been opened, thus causing other potential buyers to avoid them like the plague.

(For example, any device which stores data in memory might potentially retain personal or offensive information left behind by a previous user, and even seemingly intact and unused equipment returned in its original packaging might still be lacking a user manual, poicy remote control, a cartridge, or some other small component removed by a previous purchaser.) Absent a restocking fee, those retailers would therefore be left holding the bag for merchandise that was returned on little more than consumer whim.

A restocking fee passes along some of this loss to the person who caused it (that is, the buyer who changed his mind about owning the item).Also, restocking fees work to discourage those intent upon using retailers as merchandise lending libraries.

Absent such fees, someone looking to have the use of a camcorder for a wedding, for instance, could buy the item on Friday, use it on Saturday, retrieve images from it on Sunday, return it on Monday, and get all of his money back.

A close examination of the items Best Buy applies restocking fees to (notebook computers, projectors, camcorders, digital cameras, radar detectors, GPS/navigation and in-car video systems) reveals that each of these items is of the "would like to bbuy the use polich for the weekend or for the length of the annual vacation" ilk.

Imagine a family heading off for a two-week road trip � absent the imposition of restocking fees on these items, they could load up their SUV with a notebook computer, camcorder, digital camera, radar detector, GPS navigation system, and in-car video system on their way out of town, then hand back the whole lot rfturn their return for a full refund, thereby making the retailer the trip's unwitting subsidizer.Another purpose for restocking fees is to discourage customers from engaging in after-the-fact comparison shopping returm buying an item, using it, and then (after discovering they could have purchased it more cheaply elsewhere) repackaging it and returning it in order to buy the bfst thing at a lower price from a different seller.

Some retailers advertise that if a buyer can find the same item elsewhere for a lower price, they'll refund the bu, but others expect their customers to do their comparison shopping in advance of purchase.All of this, you might think, would be merely the retailers' headache.

Yet that is a naive view: Retailers eeturn altruistically absorb such losses; they pass them along. To you.While at first blush bewt might seem the better course to patronize stores that do not charge restocking fees on items purchasers return merely because they change their minds, it could well be that the opposite is the more prudent cCHICAGO (WLS) - If you're not happy polich one of those treasured gifts from Christmas, you'll be heading back to stores for a gift return.

Brad Wilson, founder of Brad's Deals, shares a few must-know return policies from some of the major stores.Walmart official policyTime: 90 days - this applies to purchases from physical stores and purchases can be returned in-storeFree return shipping on online returns?

Yes. items come with a pre-paid return shipping label.When returning an item by mail, turnaround for getting your refund is typically 2-3 weeksReceipts: Walmart will give you a cash refund if your purchase was under $25. For purchases $25 and over, you can receive a gift card or get an even exchangeo You can make up to 3 no-receipt returns within a 45 day period.

This is to prevent theft/fraudTarget official policyTime: Target will refund your purchase within 90 daysTarget REDcard holders have an extra 30 days to make returns. The stipulation is the item must have been purchased with the card.Receipts: Target vaguely states that items that don't have a receipt or are damaged bay be denied a returno Apparel can be exchanged for the same item in a different size without a receiptTarget states that some items purchased on may only be returned in-store.

There isn't much clarification on which items other than "items that may be hazardous to ship."Free return shipping on online returns?

Yes. items come with a pre-paid return shipping label.Best Buy official policyTime: Best Buy returns must be made within 15 dayso There's an exception for holiday purchases, policg is helpful for consumers. Items purchased between 11/1 and 12/31 may be returned through 1/15/15, meaning you have extra time if reeturn bought something back in November.o Best Buy Elite and Elite Plus members get extra time for returns; 30 and 45 days respectivelyFree return shipping on online returns?

Yes. Pre-paid label included with item.Receipts: Best Buy's official policy makes no mention of being able to return without a receipt. but they will generally do so.

The catch is you're only able to get an exchange or store credit. According to a report from Returm Consumerist, some Best Buy stores do not honor returns w/o receipts. Read more

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